what is 'sgo'?
sgo, an abbreviation for "stained glass
overlay", is a product that incorporates a procedure for applying a plastic film
in various colors and textures to plate glass, in an attempt to simulate the look
of real stained glass. an adhesive backed lead is then applied on the plastic
film seams to emulate lead caming. sgo's advantages over stained glass are few.
one being strength, as the base glass is usually 3/16" or 1/4" tempered plate
glass. it's strong stuff and it can take a hit better than real stained glass.
if however, the base glass is broken, there is zero chance on getting it
repaired. it's a total loss. another advantage may be the ability to install sgo
in areas where real stained glass is not feasible. shower doors and sliding
doors are a few examples. finally, it's less expensive. just how much depends on
what you want and where you look to compare.
quality varies with any craft and real stained glass is no exception. shop
and compare. the cost differences may be less than you imagine. the durability
of sgo varies. depending on location, sgo can deteriorate in direct sunlight, as
the thermal expansion of the glass and the plastic appliqué differ and stresses
on the adhesives can cause eventual failure. repairs are improbable and a
complete rebuild is usually the only option. children have been known to easily
peel away the plastic and pull off the lead tape, which is an obvious health
hazard.
some time in the year 2000, i had listed
'sgo' on my massive art glass link list in a less than favorable light.
most art glass artisans i have talked to about it, see 'sgo' as the red-headed
step-child of art glass crafts. it never fits in with real art glass on any
level. sure, it may look ok from the street as you drive by, but it lacks the
authentic look and feel you get from a
quality art glass product. it didn't take all that long for someone in the
sgo camp to get their panties wadded:
07.17.00 i receive:
business name: Stianed Glass Overlay
business location: Orange California USA
name: Michael Cassidy
since: 1980
description: Stained Glass Overlay is a decorative glass product that
brings the warmth and beauty of stained glass into your hime. Please visit our
website
comments: The
current 2
line description for Stained Glass Overlay
was clearly not submitted by anyone from our organization. Perhaps it came from
a disgruntled competitor. I have written a more apporpriate introduction above.
Thank you for making the change. If you are unwilling to accomodate this
request, please simply delete SGO from your list altogether. Thank you, Michael
Cassidy, President, Stained Glass Overlay Inc.
07.17.00 i respond:
hello michael cassidy,
the
art glass link page
i created and maintain, strives to aid those in the need for quality art glass
information. being as i do not consider "stained glass" overlay 'art glass' in
even the remote meaning of the term, i added the link to sgo and the
accompanying description as the joke i consider sgo to be. i am familiar with
your product and don't consider it worth the materials it takes to create it.
"stained glass" overlay is no more stained glass than a photo is an oil
painting. a plastic cup may hold your beer, but it is not a glass. sgo lacks
that intrinsic quality a finely hand crafted stained glass panel has. i venture
to guess that many older sgo projects have seen better days, especially ones
installed in direct sun. i also suspect your adhesives fail after some time as
well. good luck in foisting your product on what i assume is often an uninformed
consumer.
09.16.00 i receive:
business name: Designer Glass Studios by SGO
business location: Lafayette, Louisiana, USA
name: Kirby Larsen
since: 2000
description: Specializing in beautiful stained glass overlay. SGO provides
a subtle & timeless elegance for residential and commerical windows, doors, sky
lights, shower enclosures, etc.
09.16.00 i respond:
hello kirby,
sgo is no more stained glass than a stuffed animal is a real one. there will
be no sgo links other then the one i listed, describing sgo as the crap i feel it
is.
thank you, mike
09.16.00 i receive:
Mike, I'm just wondering why you think so badly of SGO...many of our studios
offer both SGO and traditional stained glass to customers and I do not feel like
I'm competing against traditional glass, nor taking any work away from them. In
fact, our traditional glass artists have been very friendly and receptive to our
new business, offering their help if needed. Didn't mean to bother you...just
was curious.
-Kay-
P. S. I never claim to be traditional glass...I always explain that it is an
overlay process.
09.17.00 i respond:
kay,
i have no problem with you doing sgo. my problem comes when purveyors of sgo
mislead people, decorators, and builders into thinking sgo is a viable stained
glass product. i know for a fact, many in your field do just that. no matter what
you try to believe, those misconceptions about sgo lead many to purchase sgo
when a real stained glass project would have been a wiser investment. i have on
2 occasions posed as a potential sgo customer in 2 separate sgo stores, just to see how
they sold the "craft". each time i was told how "much stronger sgo is than
stained glass", how "much safer" it is, how it's done "in your home", and even
"it adds value to your home". i was told how "traditional stained glass breaks
easily" and "is very hard to repair". as i sat there, i could only imagine the
minds of clients being swayed by the b.s. being thrown upon them. i can further
imagine the anger and depression many sgo clients have when they realize the
"art glass" project they paid so dearly for is maybe worth the plate glass it was
applied to. it has absolutely no heirloom value. i thought sgo would have gone
away long ago. my only hope is that the product dies the death i feel it so
deserves. mike
09.17.00 i receive:
Mike,
Thanks for your honest reply. And, I have to agree that, yes, some in my
field do. However, while I truly respect and understand your view, there were a
few things I must admit I am guilty of and still stand by. Because SGO goes onto
one solid piece of tempered glass, this does make it stronger than most
traditional glass pieces. There are some situations where strength is necessary
and safer. And, yes, I feel it adds value to a home -- just like any piece of
art that stays with the house when it is sold. I consider most of the work I do
as "art" glass. However, I do concede that traditional glass has, and will
always have, heirloom value while SGO does not and will not (unless it is of
sentimental value). There are always those out there in any field that will
mislead the consumer. Maybe they are the ones feeling threatened...all I can say
is honesty is the best policy. Again, thanks for your honest reply. You have a
great listing there...keep up the good work. (Website listings take so much work
and time!) -Kay-
02.03.01 i receive:
FERRANTE & ASSOCIATES ATTORNEYS AT LAW
126 Prospect Street - Cambridge, Massachusetts 02139
Telephone 617-868-5000 Fax 617-868-2519
February 2, 2001
Attn: Mike
ambient stained glass
P.O. Box 1662
Largo, FL 33779-1662
Re: Stained Glass Overlay, Inc.
Dear Sir,
This office represents Stained Glass Overlay, Inc., in
connection with its claim of defamation and interference with contractual
relationships against you personally, Ambient Stained Glass and Heyou Web Design
for the intentional defamatory and unlawful statements published on your Ambient
Stained Glass website.
Specifically, it has come to the attention of Stained Glass
Overlay, Inc., that you have published the following defamatory, unlawful
statements on your website:
Stained Glass Overlay, Inc.: makers of a plastic decal applique
process that turns ordinary glass into, in my opinion, a work of crap. i further
believe they should be forced to remove the words "stained glass" from their
name. "plastic applique overlay, inc." would be more truthful. in my opinion,
this product is not worth the effort it takes to click the link and i list it
here only so i can bash it in such a manner. please move along to the real
thing.
Please be advised that such statements clearly and
unconditionally constitute defamatory and unlawful statements particularly when,
by your own admission, such statements are being published only so [you] can
bash Stained Glass Overlay, Inc. and its product. Further, these
defamatory, unlawful statements have resulted, and continue to result, in
substantial damage to Stained Glass Overlay, Inc. s name, reputation and
business relationships. Furthermore, Stained Glass Overlay, Inc., intends
to fully pursue each and every avenue of recourse available, including but not
limited to, initiating legal proceedings in order to obtain a temporary
restraining order, a preliminary injunction and a permanent injunction, as well
as seeking monetary damages, plus costs and attorney's fees.
Moreover, Stained Glass Overlay, Inc., demands that you
immediately cease and desist from publishing the above-referenced statements on
your website or any other such defamatory and/or unlawful statements, and
further, that you publish a retraction of the statements above, effective
immediately.
Thank you for your attention and cooperation with this very
important matter.
Very truly yours,
John DiPietrantonio
(a certified letter stating the same, was sent to my post
office box. there has been no further contact since.)
02.03.01 i respond:
To: "John DiPietrantonio"
Subject: Re: Stained Glass Overlay, Inc.
hello john,
as much as i feel the right to bash any product i do not like in a
review/opinion like manner, i have removed the word 'bash' from my
review/opinion of your sgo product and i have also removed the link to sgo from
my art glass listing.
i did not, however, remove my review/opinion of sgo and i have stated my
review/opinion very clearly. please be advised that such statements clearly and
unconditionally constitute my opinion and is simply a review of the sgo product
in my opinion. i see no reason to retract any statement i make so clearly as
personal opinion. am i to believe that a movie reviewer, giving less than a
'thumbs up' review/opinion about a new movie, be sued because his review/opinion
"clearly and unconditionally constitute defamatory and unlawful statements"
about this new movie product? clearly, fewer people will see this new movie
because of a negative review/opinion, resulting in less money made by the movie
producers. yet bad reviews/opinions continue to be published and broadcast as
they have for decades that "have resulted, and continue to result, in
substantial damage" to said movies. will you sue "consumer reports" if they give
the same less than glowing review/opinion of sgo that i do? i doubt it. opinion
is opinion and not blatant fact. my review/opinion contains zero stated facts i
can not substantiate. i further contend that no unlawful statements are
knowingly published on my web site. thank you, mike
04.20.01 i receive:
One of the reasons we sell Stained Glass Overlay is because
that is what our customers want. Many of our franchises sell both SGO and
traditional stained glass but we chose to only sell SGO because that is what our
market demands. There are five traditional stained glass studios in our town who
do beautiful work but apparently our product is in demand because we have been
in business for 15 years and 45% of our business is repeat business and
approximately another 45% is customer referral. That tells me we have a lot of
very satisfied customers who refer their friends and families. Several of the
top Interior Designers in Indiana are now using SGO in their projects and many
of the premier builders in our area refer their clients to us for their designer
art glass needs. As for our materials peeling or fading we have a ten year
limited warranty against such failures and we stand behind our product. I
personally would be interested in meeting the children or pets you referred to
that easily removed SGO materials from the glass as it takes a razor blade or
other really sharp object to do so after it has cured. If those same
children or pets had damaged one of your traditional stained glass panels would
you repair it for free? As for the "heirloom value" of traditional stained
glass I have replaced some traditional stained glass panels with SGO because
they were tired of the color or design. The couple who invented SGO were
enchanted by the beauty of traditional stained glass but knew not everyone could
afford "the real thing" so they set out to develop a product that the average
person could afford and enjoy as well. Over the years our materials have
evolved and I am proud to make and sell SGO because it is better than ever.
The real beauty is even the customers who can afford traditional stained glass
in our area are choosing SGO because it is "Simply Beautiful". A bonus for
us is because our product is in such demand customers are willing to pay more
for SGO than ever before. Maybe that is because in our area the quality of
our work and service sets us apart.
As for your "opinion" we are all entitled to one. Last
year I attended the Art Glass Suppliers show in Chicago. The last two days
of the show we were invited to set up a booth with other stained glass artisans
to show our wares. I was apprehensive because I know there are
narrow-minded people out there like you who bash our product without really
knowing much about it. But alas, I was impressed by the warm welcome we
received. It seems that after they actually saw our product they
were very impressed and realized this IS just another medium with which
beautiful art glass can be made. Just as one painter might paint
with oil and one with watercolor they are still both beautiful paintings.
One traditional stained glass maker told me she was VERY impressed with our
product and could see why it was making such a splash in the market. She,
also, told me she was very impressed with our professionalism and that SGO IS an
asset to the art glass trade. She said she felt we were helping to make a
resurgence of art glass in new homes and businesses and she was very
pleased to see us represented at the show. So you see, you are not the
only traditional stained glass artist with an opinion on SGO and just for the
record; she wasn't the only positive response I encountered. In fact no
one came to my booth and told me our product was crap. All the feed back I
received while at this show was positive.
From time to time I will have a customer who wants "the real
thing" and I am happy to refer them to one of the traditional stained glass
shops in our town. I, also send them a lot of people who want to buy
stained glass supplies. And you may be surprised to learn that those same
traditional stained glass shops refer their customers to us when they cannot
meet their needs. I do not bash traditional stained glass and I sell our product
for what it is, Stained Glass Overlay. Did you know we are the largest
decorative art glass company in the world? I can see why you must feel
threatened. Now I wonder if you are big enough to post my message on your site.
Respectfully, Suzan Z.
04.22.01 i respond:
hello suzan,
i am very convinced there are limitless patrons for stained
glass overlay. i have been doing stained glass since 1976 and know very well the
lack of education some people have when it comes to sgo and real stained/art
glass. i tell most all my customers that what i do isn't even stained glass, as
i don't actually 'stain' any glass. what i do is really 'art glass'. i'd like to
offer "stained glass", but my lack of painting skills and equipment inhibit me.
people think i somehow color plate glass, use plastic, melt glass to achieve
textures, and all sorts of odd things to manipulate glass that i merely purchase
from a supplier. it's for that reason, as well as a few others, that i don't
doubt for a minute that purveyors of sgo have a large customer base. i have done
many 'craft' shows and can tell you first hand that there is a fine line between
a 'craft' show and a 'crap' show. many people are taste impaired. quality levels
vary from person to person and cheap crap can be very beautiful to some, but
abhorrent to others. i am sure you have and will continue to have, a large
demand for sgo. different tastes. different quality expectations. different
economic status. that is why we have wal-mart. something for everyone.
i have done business with designers and builders too. their
wanting of sgo in their projects doesn't tell me much about them other than they
are looking for a cheaper way. builders especially, are on the bottom of the
customer totem pole if you ask a lot of art glass artists. they are generally
bottom feeders that go cheap at every turn and will jump ship if someone cheaper
comes along. it doesn't surprise me at all that builders flock to sgo. sgo is
cheaper. no arguments there. years ago, i lost a front door project because a
builder saved $20 by going with sgo instead of the real thing. the customer was
extremely dissatisfied with the result. i am willing to bet the better designers
in the million dollar and up home decorating business generally will not go sgo.
not all, but most.
some time ago, i had a customer of sgo call me to "repair my
stained glass window". as it turned out, it was a sgo panel that was peeling
away. she told me her grandson was discovered sitting on the floor, pulling away
the plastic sgo film. now maybe this was an old window, i don't know, but he was
pulling off the film. i have a sgo panel from a recent replacement project. the
client wanted no part of the sgo panels installed into a home he purchased. it
is in my backyard now. i tried to peel it apart and yes, you are correct that it
is very hard to do. i will try in a year or two to peel it again. only time will
tell. i guarantee all my work with an unlimited lifetime guarantee against
failure. this lifetime guarantee, of course, expires when i do. your 10 year
warrantee seems long, but is it really? i failed to see where i would expect you
or myself to repair any damage caused by children or pets. i had a client shut
his door with his butt and he broke his art glass. he paid. i assume both our
warrantees cover only our workmanship and materials, not damage done by beast, angry nature,
or man's butt. sgo is the stepping stone from those
squeeze-bottle-liquid-in-the-metal-shapes things to real art glass. i have made
those squeeze bottle things with the kids. they like it. it's fun. they hang in
the window. "look what i made! so pretty, daddy!". all three have their market
and all three have their value to those that like it. my main problem with sgo,
really, is the name. stained glass overlay. see it? stained glass overlay. pick
it up yet? it's that 'stained glass' part that bothers me, as well as most
artists of the real thing. this is not arguable. i too have talked to many and
have yet to find one that isn't bothered by the blatant abuse of the term,
"stained glass". i try to educate my clients about why i don't do "stained
glass", as i explained above. do most purveyors of sgo do likewise? beats me,
but i have my opinion on it, as narrow minded as i may be. there is no doubt
that sgo is another form of decorative glass and thousands of people like and
love it. just change the name.
i am sure you did encounter a positive response at the trade
show and i believe you when you said "no one came to my booth and told me our
product was crap". however, i am also very sure many said so amongst themselves
and to each other. i have visited sgo at trade shows and would never stand there
and bash the product. it would cause a scene and be very embarrassing to me, as
well as the booth members. we saved the bashing for later.
being as most art glass artists are small mom and pop shops, it
is no surprise that a franchise such as sgo can be considered "the largest
decorative art glass company in the world" do i feel threatened? not for a
minute. anyone that wants sgo in their home is more than free to do so. i too
have even referred clients to sgo that wanted something cheaper or wanted
something real art glass just couldn't handle. one was a shower door.
in closing, suzan, i wish you much luck and wealth in your sgo
ventures and i truly thank you for taking the time defending your livelihood.
perhaps sgo will be around long after my lifetime guarantee expires.
and yes, i am big enough to print your letter as well as any
others that respond. it's the ones that bash me personally that i decline to
publish. i'm sure you understand that. mike
(within a few
days of sending this reply, i succeeded in pulling the lead and colored plastic
film overlay off my sgo panel with little effort. this was done after the panel
was placed in direct sun.)
04.21.01 i receive:
John W., Tucson, AZ., This SGO bashing is revealing a degree of snobbery and
elitism which is uncharacteristic of our great, democratic, and egalitarian
nation.
Imagine for a moment that you could travel back in time to the early Bronze
Age. Palaeolithic craftsmen form an SIG (Stone-Age Information Group) to
bemoan the arrival of the new generation of bronze tools. This innovative
material threatens their monopoly in expensive knives, needles, axe and arrow
heads. These bitter, Stone Age Luddites complain that bronze allows much
more design freedom, it is softer, easier to work and, above all, more
affordable than traditional, expensive and brittle flint implements.
God forbid that ordinary people should be able to afford beautiful art glass
windows.
(ps. you really have an obligation to post all submissions if you
believe in freedom of speech)
04.22.01 i respond:
hello john,
imagine for a moment you
travel back in time to any age. craftsmen bemoan the arrival of the new
generation of cheaper tools. these cheaper tools seem as good as the more
expensive tools, yet somehow they just don't hold up to the real thing. not to
worry, the purveyors of these cheaper tools insist they are just as good or better
suited because now more people can afford them. still, the purveyors of the
better tools understand that the cheaper tools will be recognized as the cheap
substitutes they are and in the end, will have no real effect on them. they will
be seen as being cheaper and inferior tools by most of the better educated users
of the better tools. it just causes them some concern when the cheaper tools are
described as better than or equal with the better tools. god forbid that ordinary people should be able to afford cheaper tools.
as for freedom of speech, i am all for it and will defend your
freedom as well. it has nothing to do with what i will or will not put on my web
site. that's called freedom of mike. got to love that. mike
04.23.01 i
receive: Two drawbacks of the internet are pornography and emotional,
unsubstantiated rants that spew bile, hatred and libel. With so many problems in
the world today, I think it is sad some individuals abuse the power of the
internet to launch liebelous attacks against others who are just trying to earn
a living in the best way that they can. Quite simply, your broad based, unproven
attack against SGO and all SGO franchisees is something I take personally. It is
a premeditated attempt to ruin my livelihood. My lawyer tells me that sprinkling
the phrase "in my opinion" in a rant doesn't give you any protection once you
have made a concentrated effort to broadcast unproven, damging charges. (He also
had a good laugh over your "movie critic" and "Consumer Reports"
justification.) Well, I don't think it is a laughing matter. I think it is very
serious. If I encounter one perosn in my SGO teritory who states that they were
a potential customer until they read what you published, I will take legal
action. John C.
05.03.01 i respond:
john, you
declare i am attempting to ruin your livelihood, yet in your opening sentence,
you call pornography a drawback. am i to assume you want the thousands in the
porn industry to be out of work? should they lose their livelihood, simply
because you find it a drawback? i'm sure there are a few more people enjoying
porn, than your sgo drawback. no statement made on my site contains
"unsubstantiated rants that spew bile, hatred and libel" nor does it contain "a
concentrated effort to broadcast unproven, damging charges". all my statements
can be backed up with fact or are my opinion and stated as such. i challenge you
to find one phrase i wrote that can't be substantiated as such. my opinions seem
to hit home with you sgoites. there must be something to them, don't you think?
or don't you? since i am done playing word games with the likes of you, i
recommend you cut the blather and do something about my site. get your laughing
lawyer's head out from wherever he stores it and take your legal action. do it
now or shut your hole. mike
05.04.01 i receive:
Mike --you miss the point
completely. Whatever the subject - porn, schools, race relations, the cost of
gas, anything -- there is too much hatred and libel being spewed out in this
country. And the Net is the biggest carrier of it all. If progress is to be made
in this country, people have to learn to chill their jets a bit. When you stick
your finger is somebody's eye -- particularly when that individual is not
bothering you -- don't expect them to say "Thank you". Now as far as SGO goes,
I've been in it for a year. I have yet to see any of the problems you bring up.
There was an SGO here about 10 years ago. I have seen some of their work and it
looks like new. So, what conclusion do you think I would come up with? When
people come in our showroom or trade show booth and ask what is the difference
between traditional and SGO or they're aware of the difference and want to ask
other questions -- I never knock traditional stained glass. And, if they truly
want stained glass or want to match an existing window, I send them over to two
different traditional glass people in town who have been around for 20 years. I
don't knock traditional because I like it. Sure, I'm aware of the problems with
traditional. I see it almost every week, -- often when people bring in a
sidelight or window that has been wrecked by vandals or accident. If a person
came in who wanted traditional glass, I'm confident that I could talk them out
of it -- without lying about it. I don't. I show them what we can do. I make it
clear that this is not traditional glass. Then I leave it up to them. I don't
feel it is in my best interest to knock traditional. I was in advertising for 30
years and one thing we never did in ads, TV or brochures was to knock the
client's competition. Inevitably, you wind up looking foolish, out of control
and you generate sympathy for the competition. It doesn't work in the long run.
You'll note how our sleazy politicians are beginning to understand that negative
campaigns against their opponents do not work. As to your question, do I want to
put all the people in the porn industry out of work. I think that would be good
thing. Particularly, on the Net where it is available to children. Similarly,
all the hate sites. Do the pro-Nazi or radical Black Power sites do us any good?
I don't think so. I am often puzzled by people who have a "cause" or a
"mission". Perhaps I am just more secure than they are. John
05.04.01 i reply: john, i'm sure you are a honest and secure man and you stand behind your
convictions. all i can say is there are those out there that portray sgo in a
less honest light. just change the name. it is not stained glass overlay, it is
plastic overlay. call it "simulated stained glass plastic overlay". as for the
use of the internet to broadcast less then desirable web sites, it is something
we as a free people must accept. in order to allow the freedoms we have, the
freedom to spew vile and hate must be allowed. it is our duty as a free society
to teach our children the good and show them the bad, in order to help them
choose the right paths. hiding anything from children will only peak their
interest and their desire to seek it out on their own. pointing out the evils in
the world, together, will enlighten them to understand the evil and choose for
themselves, a better route in life. we need to teach our children about sex and
show them the evil vs. good in the world. it's knowledge, john, knowledge used to make
better choices in life.
07.02.01 i receive:
Marta K. Corte Madera, Ca., Der Mike: I have read all the posts
on the SGO issue on your site. I am looking for some decorative glass and,
although heirloom value would, of course, be nice, I need safety, flexibility
and affordability so I'm curiuos about this SGO stuff. The fact that,
despite your request for posts from conusmers, no one who seems to have
purchased the product has posted here makes me more curious. Marta
07.02.01 i respond:
hello marta, i have not
received a single positive comment from an actual customer of sgo. (i promise to
post each and every one. that is, until i get so many it becomes pointless) this
doesn't mean there are none, just that none have replied. the decision to use
sgo will, of course, be your choice. as stated on my web page, there are
benefits to using sgo instead of the real thing, cost being a factor, as well as
several others. real art glass can easily be made safe. without knowing your
application, i would recommend visiting at least 2 or 3 or more real art glass
establishments found in the yellow pages under: 'glass, stained and leaded'. ask
each questions about real art glass, costs, quality, guarantees, safety,
flexibility, affordability, etc. be sure to look closely at the
workmanship. do
the lead lines look right? is the soldering good? compare. if you are going to
spend your money on the stuff, get your money's worth. towards the end of
the conversation, mention sgo and their opinions on it. in many cases, telling
them you heard about sgo and don't know what it is, will keep them from thinking
you are considering it, as many real art glass artists hate sgo with a passion
and are not too keen on those that would buy it. perhaps they are sgo friendly
and can offer good advice. finally, visit a sgo store and ask questions and get
written guarantees. i have a sgo panel and like i said, i can easily pull it
apart, so beware. sgo has it's place, just understand what it is you are buying
before you buy it. it is plastic film fake stained glass, nothing more. good luck, mike
i conclude:
hello everyone in the sgo business. i feel i have made my
points clearly and repeatedly. i see no reason to continue posting same old same
old, ad nausium, any longer. i will continue to post comments, opinions, and
other assorted verbiage, as long as it's something new and different. i think we
can all agree to disagree. if you are prone to worship sgo and all it
represents, feel free to make a web site dedicated to this sgo deity. send me
the url so i can visit. if you don't see your words posted here, please don't
scream "freedom of speech!". just assume that i think your words are simply more
of the same and move on. you made your points and somewhere on this page, you
can read my probable response to them. that being said, let's kiss and make up.
if you are involved in sgo monetarily (i.e. it's your job
and/or you own a franchise), have purchased sgo, or know someone that has,
let me know your opinions.
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